Frequently Asked Questions
Everything you need to know about your Resilia® shopping experience.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my package after it ships?
Once your order has been dispatched, you will receive an automated email containing your tracking number and a link to the carrier's website.
Do you offer international shipping?
Currently, Resilia® primarily ships within the United States. Please contact our support team for specific inquiries regarding international freight options for bulk orders.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Are your products covered by a warranty?
Yes, many Resilia® products come with a limited manufacturer's warranty against defects in materials and workmanship. Please check the specific product page for details.